We recently asked patients to share honest feedback about their experience with Weight Loss Medics. Responses were anonymous and are quoted verbatim below—no edits—so you can hear directly from people who’ve used the service. Overall, the themes were clear: patients value specialist, doctor‑led care, straightforward booking, clear consultation fees, and ongoing support. We also heard constructive suggestions—thank you—and we’re already acting on them.
Care that feels expert, kind and human
Patients repeatedly called out the difference that specialist, consultant‑led care makes—combining empathy with deep clinical understanding:
“Very friendly none judgemental consultants” — Patient, UK
“I have been delighted with the service and help available, at all times” — Patient, UK
“I think the whole website and service is truly excellent and reassuring” — Patient, UK
Easy to get started, easy to stay on track
Many described a smooth, supportive journey from the first appointment through follow‑up reviews:
“Keep doing what you’re doing!!” — Patient, UK
“Very good advice from consultants you need to be committed to process nothing is easy” — Patient, UK
Would you recommend us?
Recommendation is one of the strongest signals of trust:
“100% recommend this journey.” — Patient, UK
Where we can improve
We asked what we could do better—and we’re grateful for the candid responses. A few patients want even more practical resources and clarity in places. We take every comment seriously:
“It is fine the way it is.” — Patient, UK
“No happy with service” — Patient, UK
(We’re acting on themes like additional nutrition guides and clearer step‑by‑step support pages. See “What we’re doing next” below.)
What this means for your care
- Doctor‑led from the start: Every consultation is with a GMC‑registered consultant endocrinologist who reviews your history, discusses risks and benefits, and agrees an appropriate plan with you.
- Clear value: We offer market‑leading consultation fees for doctor‑led care and we do not profit from prescriptions. If treatment is suitable, your clinician will explain options and costs privately in your appointment.
- Ongoing support: You’ll know your next check‑in and how to reach us between reviews.
What we’re doing next
Guided by your feedback, we’re prioritising:
- More practical resources – Short guides on nutrition, habit building, common side‑effect questions, and “what to expect” between reviews.
- Clearer next steps – A refined post‑consultation summary so you always know what happens and when.
- Even faster responses – Continued improvements to our messaging and scheduling so you can get help promptly.
Thank you
Your feedback shapes how we work—what we keep doing and what we improve. If you’ve already shared your thoughts, thank you. If you haven’t, we’d love to hear from you in our next survey.
Ready to begin?
Start with a quick eligibility check and, if appropriate, book a 30‑minute video consultation with a consultant endocrinologist.
- Start your eligibility check
- Book a consultation
Compliance note
This article presents service‑led information and anonymous patient quotes. We do not advertise prescription‑only medicines to the public. If treatment is appropriate, your clinician will discuss options and costs privately.